Nearly everyone who has been placed for collections intends to keep their payment promises when they purchase an item or service. They sincerely wish to pay their bill, but for a variety of reasons they are unable to do so.
Working with a collection agency need not be an unpleasant experience. Assistance from collection specialists, plus determination and self control have brought many people out of serious financial situations. After being contacted by a collection office, following these three suggestions may help you pay your debt.
1) Don’t get angry
An account was sent for collections services from someone who values your business. However, just as you depend on an income to pay for groceries, rent and other necessities, those who extend credit must have payment for their goods and services in order to pay their bills and remain in business. Now, the account is past due. It is time to find a solution.
2) Contact the Agency
If you believe you do not owe a bill or have questions about this bill please let the Agency know in writing. This will allow them to provide a response to the issue you raise. If you do owe this bill, let them know when payment can be expected, and if you are unable to pay it in full, tell them why. Whatever the reasons were for your past payment problems, to get this matter resolved you should contact the Agency. Please read any notices or letters that are sent to you carefully. They contain important information about your rights.
3) Let the Collection Agency help
While collecting past due accounts is our business, helping people solve their financial problems is our commitment. People on our staffs are experienced in credit and collections and are able to assist you if you let them. If your account is listed with a collection service that reports to a credit bureau, this could prevent you from obtaining credit when you need it in the future.
The above information courtesy of: